| FAQs (Frequently Asked
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Q. Can I send special characters in SMS?
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A. Yes, you can send any special character of a US Keyboard.
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Q. What is the path of API?
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A. Please visit http://www.znisms.com/api.html
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Q. What is grace period?
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A. Grace period is available only for resellers. We provide 30
days grace period to our resellers after the expiration date
of their credits where they can retain their unused credits of
the previous billing period by recharging with any volume
greater then 25,000.
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Q. How many operators are supported by your gateway?
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A. All operators present in India are supported by us. This
includes all GSM Providers (Private or Public) & CDMA
operators.
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Q. Can I send SMS through alphanumeric sender id?
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A. Yes, you can send sms with an alphanumeric sender id except
CDMA mobiles as they do not support alphanumeric sender id.
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Q. What is CDMA & GSM sender ID? How do I set them?
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A. Before you start sending SMS, you need to set your GSM and
CDMA mobile sender ID. This is the name or number which
displays on the receiver's mobile phone. You can set any
number or name (not more then 11 characters) as your GSM ID
which belongs to you but in case of CDMA sender id you need to
use and valid 10 digit GSM mobile number (Nos. which do not
start with 92 or 93 are GSM mobile numbers in India). To set
these IDs please login to your control panel and then click on
the link "Set GSM/CDMA Id".
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Q. Are you a reseller or what?
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A. We have direct connectivity with mobile operator. Nobody
can have their own setup to send SMS without having operator License.
So, we must have to buy SMS from the operator in Bulk.
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Q. Can I send message to anyone for my product advertisement
or any such purpose?
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A. No, not at all in any condition. If somebody caught
involved in sending unsolicited messages then his/her account
will be terminated instantly without prior notification.
Please keep in mind our automated bots daily scan all the
messages.
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Q. Can I use this service for sending my products or services
info.
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A. Yes, but only if the recipient has agreed or asked for the
information.
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Q. I am not getting delivery report.
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A. You need to check your message logs to get the delivery
reports. Sometime due to congestion delivery reports will take
time to come.
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Q. Can I send binary SMS, like ring tones, picture messages,
operator logo etc.
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A. No, this service is not available yet.
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Q. From where I can get registered my self?
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A. http://www.znisms.com/register.asp
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Q. I need a proper Invoice before the payment. Form where I
can request this.
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A. You can request an invoice by sending an email to sms.zni.in@gmail.com
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Q. What are the payment methods supported by you?
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A. We accept all major national and international credit cards
like VISA, MasterCard, JCB, Dinners Club, CitiBank eCard etc.
and Direct Debit Facility of all major national banks like UTI,
ICICI, PNB, CitiBank, HDFC. At last but not the least PayPal.
Please visit http://www.znisms.com/payment.html
for more details.
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Q. What is payment mode?
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A. 100% advance.
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Q. What are the services available with you?
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A. Please visit http://www.znisms.com/services.html
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Q. I am not able to find the link for my control panel to send
SMS. Where is it?
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A. Please visit http://www.znisms.com/login.asp
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Q. What is the minimum rate for sms credit?
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A. It depends upon the volume, which you are going to buy.
Please visit http://www.znisms.com/credits.html
to get our latest rates. PLEASE NOTE WE DO NOT BARGAIN AND IF U WANT TO BARGAIN PLEASE
DO NOT CONTACT US.
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Q. We need a proper proposal and written contract before
buying any service or credits from you. To whome I should
contact?
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A. We provide formal proposal only to resellers and bulk sms
users, for volume less then 1lakh a month we don't provide any
written contract or proposal.
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Q. How to believe on ZNISMS?
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A. Test our service, you won't ask this question again.
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